Privacy Notice

MOZZARTBET SERVICES LIMITED, Registration Number RC 1672397, with registered office at 9A, Ibeju Lekki Street, Dolphin Estate, Ikoyi, Lagos State, Nigeria (hereinafter referred to as the “Company”), shall endeavor in complying with the applicable laws related to the personal data protection.

The Company warrants that all Personal Data of users of its services and visitors of the website (hereinafter referred as ”data subjects”), is processed only when there is a legal basis for such an act:

- legal obligation

- contractual relationship

- data subject’s consent

- protection of data subject’s vital interests, or

- legitimate interest of the Company.

User Registration

While registering a user wishing to participate in online gambling games, the Company shall collect the following information:

- Username

- E-mail address (to which further instructions will be provided regarding account opening)

- Name and surname

- Date of birth

- Residence, place and postal address

- ID number

- (Mobile) telephone number

User Support

The Company shall provide its users with user support through an online chat with an agent.

Username and email address shall be necessary to sign up for online chat. The data collected in this manner shall be processed exclusively for the purpose of providing user support.

The Company operates a recorded call system. When Data Subjects call the following number 0800 005 000, the call shall be automatically recorded for quality assurance purposes. Data subject is informed about call recording. The Company may keep live calls and call recordings for internal and external audits, training and investigation include law enforcement agencies. These calls are deleted after one (1) year if they are no longer required for any crime prevention, investigation, detection purposes and crime reporting for the protection of the business and other legal interests and the protection of employees.

Use of Web Page:

The Company collects information from the visitors and users of the website in order to better understand the needs of users and to improve their products and services.

The following data is collected for the above stated purposes:

- Time and date of the page visit

- Visited pages

- Type and version of the Internet browser

- Visitor's IP address.


The Company, in compliance with the given consent, may periodically notify users of the new benefits of the Company.

The user may always decide to decline from receiving the above notifications, and may cancel the service by sending an e-mail to [email protected].

Personal Data Recipients

The Company shall ensure that forwarding of Personal Data of the users to third parties is solely carried out as legally obliged, or the justified requirement of the competent public authority.

When Personal Data is passed on to third parties or trusted partners (Data Processors) for the purpose of providing user support, information system maintenance or similar needs, the Company shall ensure that these third parties or trusted partners will abide with the mandatory data protection measures.

Cross-border Transfer of Personal Dat

Our partner Mozzart doo Belgrade is located in the Republic of Serbia, which is not part of the EEA. Data transfer to Mozzart doo Belgrade is regulated by Standard Corporate Clauses.

Data retention

In accordance with the laws of Nigeria, the required duration of keeping of your documents may vary from a few months to 10 (ten) years. After this period, the Company ensures that your Personal Data will be irreversibly destroyed. Any Personal Data held by the Company for marketing and service update notifications will be kept by us until such time that you notify us that you no longer wish to receive this information.


The Company uses cookies to provide visitors and/or users with full functionality and high-quality content. Cookies are small text files uploaded to visitors` computers with the purpose of tracking the use of certain pages. If accepting cookies option is turned off on the visitor’s and/or user's computer, the visitor and/or user can still use the pages, but the functionality of the service will be partially restricted.

Data subject’s rights

Depending on the purpose and legal basis of the processing of Personal Data, the user has the following rights in accordance with the applicable regulations on Personal Data protection:

- Access to Personal Data

- Rectification of Personal Data

- Erasure of Personal Data

- Personal Data Portability

- Restriction of Personal Data processing

- Right to object to data processing for marketing purposes

In the event that you wish to complain about how we have handled your Personal Data, please contact Data Protection Officer at [email protected].

Data processing

In accordance with the law of Nigeria when an account is opened personal data of the owner of the account may be processed for anti-money laundering (AML) purposes.

Personal Data Protection Contact

Requests, complaints or inquiries relating to processing and protection of Personal Data can be sent to the e-mail address [email protected]

In accordance with the applicable legal regulations governing the protection of Personal Data, each request/inquiry will be resolved without undue delay and at the latest within 30 days of receipt.

When contacting and posting such requests, we will invest reasonable efforts to confirm your identity and to prevent unauthorized Personal Data processing.

Changes to this Policy

As the Company evolves, there may be the need to update this Policy to keep pace with changes to the website, software, services, business and Applicable Laws. The Company will however, always maintain its commitment to respect the Data Subject's privacy. The Company ensures that it will post any other revisions to this Policy along with their effective date, in an easy-to-find area of the website.


This document was updated on 14-Jan-2021 and is effective from that date


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