Responsible gaming


Gambling is entertaining, however it implies certain risks. Mozzartbet takes responsibility for the promotion of responsible gambling very seriously and through Responsible Gambling Policy provides players with sufficient information about potential gambling risks. Prevention is based on information because only well-informed players are in a position to recognize a gambling problem in its early stages.


Apart from information, Mozzartbet offers proactive tools to control each player’s gambling pattern and prevent negative consequences of exaggerated gambling. These tools include deposit limits per day, week and month, stake (loss) limits, definite and indefinite self-exclusion as well as the right to define session limits for casino games. As a responsible operator, Mozzartbet also ensures that there is support and help if a player is at risk or has a gambling problem.


Mozzartbets measures to promote responsible gambling are:


  1. Information: We inform our players to the best of our ability about the risks incurred by gambling, preventive measures and the first symptoms of a critical gaming pattern (on our home page, through posters in our betting shops…),
  2. Staff training: We train our staff in regular intervals on responsible gaming and invite experts as well as specialist organizations to provide training and hands-on assistance,
  3. Protection of minors: We are committed to the protection of most vulnerable and strictly do not accept underage clients. Irrespective of our players national age regulations we do not accept minors under the age of 18 years. In order to ensure compliance, we carry out identity checks on our players and check their date of birth. Finally, we also make every effort to avoid advertising which could attract minors to play for money,
  4. Responsible gambling tools: Mozzartbet offers a variety of measures for the players who wish to control their gambling behavior, such as deposit limits per day, week and month, stake (loss) limits, definite and indefinite self-exclusion as well as the right to define session limits for casino games. On top of this, our players may also unsubscribe from all forms of advertising at any time,
  5. Mozzartbet advises players in order to stay in control by complying on rules of responsible gaming and provides them with self-test on possibility of having a gambling problem,
  6. Having in mind that the internet is available and accessible in many homes, online betting companies and parents must work together to protect children from underage betting. Therefore, Mozzartbet recommends installing filtering software to block minors from accessing inappropriate websites and programs.

Therefore, Mozzartbet recommends installing filtering software to block minors from accessing inappropriate websites and programs.


Finally, Mozzartbet provides players in need with assistance and support of professional external service providers in order to obtain suitable support in the prevention and treatment of gaming problems. There will be contact details of local special institutions on the website and on a visible place in every betting shop so players in need would easily get in touch with them. Mozzartbet is socially aware of all the problems gambling may indicate, so it will actively cooperate with local institutions and will be involved in social responsibility projects. It will also financially contribute in minimizing gambling problems and raising the awareness of the responsible gambling. This is the practice that is successfully applied in all members under the Mozzart Group.


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